Refund Policy

The short version

• Yearly plan: full refund within 30 days of the charge, no questions asked.
• Monthly plan: full refund within 7 days of the charge.
• After those windows you can cancel anytime and keep Pro until the end of the period you have paid for.
• Email [email protected] to request a refund.

The rest of this page is the same policy in detail. It forms part of our Terms of Service.

1. What this covers

WealthMode's core features are free. This policy applies only to paid Pro subscriptions, which are billed monthly or yearly in advance and renew automatically until you cancel. Prices are shown on our Pricing page and confirmed at checkout before you pay.

2. The free trial

New accounts can start a 7-day free trial of Pro. The trial does not require a credit card, and you are not charged when it ends. If you want to continue on Pro after the trial, you choose a plan and pay then. There is nothing to refund for a trial, because nothing is collected for it.

3. Yearly plan: 30 days

If you are not happy with Pro, email us within 30 days of the charge and we will refund it in full. You do not need to give a reason. This applies to your first charge and to each renewal.

After 30 days we do not refund the remainder of the year. You can cancel at any point, and Pro stays active until the end of the year you have already paid for.

4. Monthly plan: 7 days

Email us within 7 days of a monthly charge and we will refund it in full. After 7 days that month is not refundable, and we do not pro-rate a partial month. You can cancel at any point and Pro stays active until the end of the month you have paid for.

5. Cancelling

You can cancel Pro yourself at any time from Settings, under Subscription. Cancelling stops future renewals. It does not by itself issue a refund for a charge already made, so if you also want your money back, email us and say so.

Cancelling Pro does not delete your account or your data. You keep your transactions, budgets, categories and reports on the free tier, and you can export everything to CSV at any time. What stops is automatic bank sync.

6. How to request a refund

Email [email protected] from the address on your account and tell us which charge you want refunded. That is the whole process. We aim to reply within 24 to 48 hours.

Approved refunds go back to the original payment method through Stripe, our payment processor. We issue the refund on our side within 5 business days of approving it. How long it then takes to appear on your statement is up to your bank or card issuer, and is commonly 5 to 10 business days.

7. Outside these windows

If something went wrong on our side, tell us regardless of the dates above. Duplicate charges, a charge after you cancelled, a charge in the wrong currency, or a billing error are refunded whenever we find them, and the windows in this policy do not apply to them.

We may decline a refund where an account has been used in breach of our Terms of Service, or where the same account has repeatedly claimed refunds.

8. Your statutory rights

Nothing in this policy limits any right you have under applicable consumer protection law, including the Ontario Consumer Protection Act, 2002. Where the law gives you a stronger right than this policy does, the law applies.

9. Changes to this policy

We may update this policy from time to time. A change here never shortens the window on money you have already paid: if the policy changes between your charge and your request, whichever version is more favourable to you is the one that applies.

10. Contact

Questions about billing or refunds: [email protected]

DaCost Software, 100 Main St E Unit 202 #3017, Hamilton, ON, Canada, L8N 3W4.